The ability to satisfy your customers to gain customer loyalty is the critical determinant of your success in driving sales and growing your business.
There are four levels of customer satisfaction, all based on the degree to which you meet customer expectations. The higher the level you achieve, the more you will build customer loyalty and the greater your success.
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Making a great first impression is imperative to building great relationships and success.
The ancient Greeks spent a lot of time thinking and writing about the effect of one personality on another…. Read more
Take a second to think about your dream job. Did you think about the job you are currently in right now?
If you are in a job you don’t like and want to change it, or are looking to launch your career in something new, then you have to know how to properly prepare for a job interview.
As it happens, I have done complete programs and one-day seminars on this very subject.
Today I want to share four tips on exactly what you can do to nail job interviews every time and land your dream job.
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Are you looking for a fast, effective way to promote creative thinking and problem solving skills in your company?
There are wonderful creative thinking and brainstorming techniques you can use to get everyone thinking outside the box in your organization. Brainstorming allows you to draw out and harness the best ideas from everyone to make the company better.
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One of the most important lessons that I’ve learned throughout my career is that you don’t have to reinvent the wheel…
There are plenty of people out there who have already attempted to do the things that you may want to do, and many of them have written books about exactly how to do it…. Read more
Are there certain qualities that all successful entrepreneurs share?
After years of personal experience and coaching, I’ve discovered that entrepreneurs share very similar qualities that make them successful. Fortunately, all of these qualities can be learned. It is up to you to carefully examine your strengths and dedicate yourself to learning…. Read more
How do you find your dream job?
Finding the perfect job is a big challenge that everybody has, and it can persist throughout their lives. The majority of working people, by their own admission, do not feel fully challenged by their current jobs. Getting into or staying at a job which you are not ideally suited is one of the greatest wastes of time in life. It can rob you of some of your most productive years…. Read more
It’s the perfect time of year to be thankful…
Even in the midst of the greatest difficulties you will experience in life, you can find things for which you are truly grateful…. Read more