Top 3 Qualities of the Most Successful Sales Professionals: How to Sell Like the Best of the Best

Sales Success | April 19th, 2012 | 5 Comments »

sell like the best

If you think like the most successful salespeople think, you eventually get the same results that the top salespeople get. The starting point of learning how to sell and improving your sales training for greater success is for you to begin to think like the best of the best. Continue reading the Qualities of the Most Successful Sales Professionals »

Four Rules of Customer Satisfaction and Building Customer Loyalty

Business Success | April 16th, 2012 | 6 Comments »

building customer loyalty

If sales are the engine that drives your business, then good customer service and building a high level of customer satisfaction is the fuel. Your ability to satisfy your customers to gain customer loyalty is the critical determinant of your success in driving sales and growing your business. There are four levels of customer satisfaction, all based on the degree to which you meet customer expectations. The higher the level you achieve, the more you will build customer loyalty and the greater will be your success. Continue reading the 4 rules of customer satisfaction »

How to Be Happy: 5 Steps to Living a Life You Love

Brian's Words of Wisdom, Personal Success | April 11th, 2012 | 57 Comments »

how to be happy - you deserve it - make you happy - feel good - respect yourselfSo you want to learn how to be happy, but have no idea where to start. The good thing is, you can learn how to be happy and be more fulfilled in everything you do. You must first keep in mind that happiness in life is like a smorgasbord. If 100 people went to a smorgasbord and each put food on their plate in the quantity and mix that each felt would be most pleasing to him, every plate would be different. Even a husband and wife would go up to the smorgasbord and come back with plates that looked completely different. Continue reading

Inside Look at Brian Tracy’s Speaking Academy: Interviews with Two Graduates!

Business Success, Leadership Success | April 10th, 2012 | 2 Comments »

brian-tracy's-speaking-academy-public-speakingIn my lifetime, I’ve given speeches to hundreds of thousands of people to audiences all around the world, but it didn’t always come easy to me. I spent years working on my public speaking and communication skills with a speech coach before I reached the level of speaking I’m at today. The ability to help others through my speeches has been one of the most rewarding aspects of my career, both personally and professionally. Read the rest of this entry »

What Makes a Good Leader? Simple Ways to Improve Your Management Skills

Business Success, Leadership Success | April 5th, 2012 | 12 Comments »

management skills

What makes a good leader is the use of effective management skills such as spending 50 percent or more of their time listening carefully. Great leaders understand that some of the best leadership qualities entail listening to others with undivided attention.

When was the last time you actually listened single-mindedly to one of your staff members? Can you remember when you last listened to someone without interruptions or distractions from either telephone calls or drop-in visitors, when you just focused intently on the person speaking with you, ignoring all else? Continue reading how to improve your management skill »

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