If you asked your customers to rate their satisfaction with your service, would they give you wonderful reviews?
A direct sale to a customer today can cost more than $400 in terms of time, travel, advertising, lead generation, and other expenses. Acquiring a customer at this cost can put a company out of business unless that customer buys again and again…. Read more
Not making enough sales? Do you ever wonder how you can increase your cash flow to your business?
There are 3 basic sales strategies to increase YOUR sales through strategic planning and customer service. Whether you are selling homes or hamburgers there are opportunities to increase sales and gain a loyal customer base by using these strategies in your business plan. … Read more
Sales are everything! Are you missing out on making sales because you are not doing the right things? No matter how great your customer service is, nothing in business happens until a sale takes place. Without sales, a business would not exist. … Read more
Dedicating yourself to leadership qualities that focus on communication skills and customer service is the most powerful way to bring you more luck than you can imagine. The commitment to leveraging your communication skills to improve your customer service will help you to focus on contributing value to those people whose satisfaction determines your own success and allows the ability of learning how to make money. … Read more
How to get better results from yourself and others.
The leader of an enterprise has three basic functions, all of which are important. Sometimes one function is more important than another, but all are essential to success in the different leadership styles. These three functions are: productively improvement, customer service, and profitability and cost control. You must become capable of each of those functions in managing yourself so that you achieve the highest possible payoff…. Read more
Do you know how to be successful? The name of the game is “profit.” Everything you do in your business, every number that you calculate and consider, every point of focus and concentration must be aimed at generating profits of some kind in order to gain a competitive advantage…. Read more
There are seven secrets to add value in your job and in the world around you. Any one of these ideas or concepts can be sufficient for you to become financially successful. When you begin to combine these ideas together, you’ll begin to move ahead more rapidly in your financial life than you ever have before…. Read more
What is the purpose of a business? Every time I ask this question during a business seminar, the immediate answer that I get back is, “To make a profit.” But this answer is wrong. The purpose of a business is to create and keep a customer base through excellent customer service…. Read more