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Sales Service Excellence - Online Course
"Build Customer Relationships and Build
Your Repeat Business"
Every customer contact is a "moment of truth" after you have made the sales and
delivered the product or service.
The key to customer satisfaction, referrals and repeat business is "after-sales
service." Future sales are determined by how well people treat customers and
employees during the time of ownership.
Watch Brian explain this curriculum
Now, based on millions of dollars and years of research, you can learn to be an
effective "sales rep" for your company each time you call, visit, repair,
service or trouble-shoot with a customer.
Enroll today, and start doing the things that lead to referrals, repeat
business and customer satisfaction.
Learn how to build goodwill each time you see or communicate with a customer.
See yourself as a "salesperson" to ensure that the customer is motivated to buy
again, and to talk favorably about you to other prospective customers.
5 online video lessons
The Sales Service Excellence curriculum includes the following 5
video lessons. Each lesson is accompanied by action exercises that will
help you to become a better sales manager.
Click on any of the lesson below to learn more.
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Controlling the Selling Process
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Building Lifelong Customer
Relationships
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Maximize your Territory's
Potential
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Finding the Best Customers
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Selling Successfully Against
Competition
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Complete Online
Course
Lessons 1 through 5 |
$195 $149 (save
24%) |
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Individual
Lessons
Take one or more individual lessons.
Click on the lessons listed above for more details. |
$48.75 $39 (save
20%) |
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Want to order by
phone?
To order by telephone call 1-858-436-7300
Customer Support Hours are 9:00 AM to 5:00 PM PST
Monday through Friday
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