What is the purpose of a business? Every time I ask this question during a business seminar, the immediate answer that I get back is, “To make a profit.” But this answer is wrong. The purpose of a business is to create and keep a customer base through excellent customer service…. Read more
There are seven ways to increase productivity, performance and output, by developing a clear vision and increasing your learning curve…. Read more
Today, the rate of change is not only faster than ever before, but it is discontinuous. It is taking place in a variety of unconnected areas and affecting each of us in a variety of unexpected ways. Changes in information processing technologies are happening separately from changes in medicine, changes in transportation, changes in education, changes in politics and changes in global competition. As a result, most of us are already suffering from what Alvin Toffler once called, “future shock.”… Read more
Many leadership qualities have been observed throughout history.
Some were adopted by bad leaders while others were exhibited by good leaders…. Read more
When you hit a crunch point, your ability to stay focused and concentrate can make all the difference between success and failure. You cannot do everything, so an effective way for you to complete your most important tasks is to make a list. Effective time management is essential to getting through your busy schedule…. Read more
The mark of the superior thinker is his or her ability to accurately predict the consequences of doing or not doing something while maintaining the ability to stay focused on the long term goal. The potential consequences of any task or activity are the key determinants of how important it really is to you and to your company. This way of evaluating the significance of a task is how you determine what your next priority really is…. Read more
Your ability to stay positive and maintain positive thoughts determines the tone of your emotional life. The words you use to describe what is happening to you, and to discuss how you feel about external events, trigger the emotions of happiness or unhappiness you experience. That’s why I use positive affirmations to maintain a healthy, uplifting outlook…. Read more
There are wonderful creative thinking techniques you can use to get everyone thinking better in your organization. A good brainstorming session allows you to harness the best ideas of everyone to make the company better…. Read more
