Theory X versus Theory Y
In the 1960’s, Harvard Psychologist Alex Mackenzie suggested two visions of people in the workplace, each leading to different forms of motivation in organizations. McGregor called these two views of mankind, “Theory X” and “Theory Y…. Read more
What kind of a world is this if everyone is naturally lazy, greedy, selfish, ambitious, vain, ignorant and impatient? How can society survive if everyone is driven by the E-Factor to get more and more of what they want the fastest and easiest way possible with little or no concern for the consequences of their behavior?
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Human beings, by nature, are lazy, greedy, ambitious, selfish, impatient, vain, and ignorant. These traits are neither good nor bad by themselves; it is only the way in which we manifest these natural traits that make them positive or negative. These natural traits are the fundamental reasons for why people do what they do…. Read more
There are ten critical areas where your ability to think largely determines the success or failure of your business. The greater clarity you have in each of these areas, the better decisions you will make and better results you will achieve…. Read more
Don’t get caught not listening to your potential customer. This is critical to your sales success…. Read more
Some years ago, a young man named Tim came to one of my personal-development seminars. He was shy and introverted. His handshake was weak and he had tremendous difficulty making eye contact. He sat in the back of the seminar room with his head down, taking notes. He seemed to have few friends, and he didn’t socialize very much during the breaks. At the end of the seminar, he told me that he was in sales and hadn’t been doing very well up to that time. But he had resolved to change, to go to work on himself, to overcome his shyness and to become very good at selling for his company. He then said good-bye, and I wished him the best of luck as he went on his way…. Read more
A young woman wrote to me recently, telling me that her whole life had taken a different turn since she heard me ask the question, “What one great thing would you dare to dream if you knew you could not fail?” She wrote that, up to that time, this was a question she had never even dared to consider, but now, she thought of nothing else. She had realized, in a great, blinding flash of clarity, that the main thing separating her from her hopes and dreams was the belief in her ability to achieve them…. Read more
“Concentrate your strengths against your competitor’s relative weakness.”
—Bruce Henderson
There is a military adage that says, “No strategy ever survives first contact with the enemy.” No business strategy ever survives first contact with the marketplace, as well. It must always be adjusted to deal with the realities of the moment…. Read more
