One of the biggest mistakes I see people make is going right to the features and benefits of a product or service before asking great questions and finding out why someone wants or needs something. This Ted Talk video by Simon Sinek is priceless and applies to salespeople in any industry because it deals with the core of how our brain operates. People buy from people they know, like and trust. Watch this video and apply the lessons to your industry. FREE SUCCESS TOOL: Overcome any objection with these 23 closing techniques.
Simply put, successful people are goal-setters. Goal-setting applies to every area of our lives. We set goals for our careers, relationships, families, finances, etc. Our ultimate goals, however, set the course for our lives. The ultimate goals define the direction that we go in.
Unfortunately, some people never achieve their ultimate goals in life. They limit their self-confidence and they limit themselves.
When you write a book, where do you start? You have the ambition to start writing a book, but you’re not sure how to structure it, right? Don’t worry, you’re not alone. In fact: I’ve written 72 books and I publish 4 or 5 books a year with publishers worldwide and this is the main question that I get asked. How to Start a Book When I decide to write a book, I’ll sit down with a blank piece of paper and I’ll lay out the entire book on paper without reference to any resource material. I can then write the whole book from beginning to end without even using my notes. I’ll design a book by organizing the chapters… Read more
Do you ever think about what your life would be like if you doubled your income this year? What if you doubled your income AND you doubled the time you spend doing what you love? Better yet, with the people you love?
Herein lies the secret to building wealth. If you think it’s impossible in this economy, it’s not!
This is a follow up to a previous post. If you haven’t read this first, I would encourage you to do so by clicking here. I wanted to go a little deeper on selling from the inside out versus the outside in. I hope you had a chance to watch the video below from my good friend, Lanny Morton. He is explaining the key to happiness in life which is something I think everyone wants. What he doesn’t mention in that video is that the concept of BE – DO – HAVE is also critical to sales. FREE DOWNLOAD: Overcome any objection with these 23 closing techniques. Have you ever encountered a waiter who was having a bad day and… Read more
One of the best leadership qualities that a manager can have is the ability to build up self-esteem, self-confidence, and self-respect in others. As a leader, your choices affect your entire team, especially your leadership mistakes.
However, we’ve all had bad bosses who do just the opposite. Today, I am going to identify 3 of the biggest leadership mistakes people make and provide some solutions.
One of my students recently asked me, “How can I be a confident leader in uncertain situations? Does it come from your personality or is it learned?”
My simple answer to that is…
Yes. Having certain personality traits does help your self-confidence. But, self-confidence is a habit that can be learned.
The ability to satisfy your customers to gain customer loyalty is the critical determinant of your success in driving sales and growing your business.
There are four levels of customer satisfaction, all based on the degree to which you meet customer expectations. The higher the level you achieve, the more you will build customer loyalty and the greater your success.