Ken Blanchard and Norman Peale wrote a book together called The Fortunate 500. They looked at the top 20% of companies in each industry, those companies that had consistently achieved higher levels of profitability than those in the bottom 80% in the same industry. … Read more
There are three key elements to consider during the hiring process. Your new hire must be results oriented, have the required skills asked of him or her and be a good fit for the work environment. You might call this the “Golden Triangle” of hiring. Most of your problems with staff will come from a shortfall in one of these three areas…. Read more
In the last fifty years, researchers studying the methods of motivating employees and building great teams have found that the single most important motivator turns out to be “clear expectations.” When employees are asked to describe the best jobs they ever had, they invariably say, “I always knew exactly what my boss expected.”
When researchers looked for the foremost demotivator in the world of work, they found that it was the flip side of the biggest motivator. It was the “unclear expectations,” or employees “not knowing what was expected” of them…. Read more
